Troubleshooting

Just tried your hand at building a new computer but can’t get it to power on? Or has your trusty workhorse started crashing, randomly shutting off, or just won’t power on at all? Are keys on your laptop suddenly not working? Trackpad bad? Screen glitching, showing blocks or distorted colors? Whether you think you might know what’s wrong but don’t have the tools or parts to test it, or whether you’ve got no idea at all what went wrong and just want to get back up and running contact us. Often with computers you may run into intermittent problems so it’s important that you provide us with as much detail as you can in regards to what exactly is happening, when it happens, and what specific activities (if any) seem to cause the problem. With over a dozen years in the business we’ve seen a lot of problems from simple to complex, and while we can’t solve every mystery, we’ll do our best Sherlock-work to find the cause of the problem and resolve it.