Rates

Business and residential onsite (in-office or in-home) service is $100 per hour. Drop off service for laptop and desktop repair is $80 per hour with a 1 hour minimum charge. Drop offs are by appointment only. Onsite service has a 2 hour minimum charge. Additional time is billed in 15 minute increments.

Remote assistance via phone and our remote support software is $80 per hour with a 1 hour minimum charge. For more about our remote assistance service click here.

If the original problem persists after a repair has been completed please let us know within 5 days of the date of service and we will attempt to address the issue free of charge. If the complaint is regarding onsite service, an onsite followup will not be scheduled until an attempt has been made to resolve the issue by phone or online support.

Our data recovery service has a low fixed rate of $180 dollars if successful, if we can’t recovery any data there is no charge. For more about our data recovery services click here.

E-mail support is offered free-of-charge to current clients.